How a reading proceeds

Intake, with the actual sits on the table You write to us with the app’s name, the programmes you worry about, and a proposed window of anonymised session notes. We reply with what we can see — timestamps, programme titles, whether a sit reached the closing bell — and what we refuse to receive. Health records stay out. Names stay out. If the window is too thin to read, we say so before any deposit.

Ten working days with the week as it was lived We listen to the guidance while we read the notes. Wei Liang marks the minutes where leaving clusters. Amira reads return after absence as a weather, not a score. We do not send daily commentary. Silence in this stage is the work.

A map of moments, not a ranking We assemble a wall of scenes: the body scan that thins at minute four, the sleep sit that empties before the rain, the first-week sit that is never opened after Friday prayers. Each scene has a time of day and a sentence from the guidance. Nothing is compared to an industry average.

The conversation, with the pages between us In the upstairs room in George Town, or by a late-afternoon call, we spend half a day with the map. You may bring two colleagues. We pause. We argue if the streak badge is doing harm. You leave knowing which sit you are willing to change first.

A written reading you can keep Within five working days of the conversation, you receive the pages — eight to twelve for a full audit, fewer for a shorter reading. For two weeks after that, you may send written questions. We do not start a second audit inside that window unless we have agreed a new fee.